5

Went in for oil change and to have a tire remounted on a rim and placed under carriage as spare. Work was completed quickly and price was very fair.

5

Good service. Fair price

5

I FORGOT COUPON I had to pay full price my fault

5

As always, excellent service!

5

Service was quick and efficient! Personnel was very friendly. Thanks for a great job! Larry Kershner

5

I just had my oil changed at the Wood River location and am very impressed. The staff there are very nice and knowledgeable.

1

I totally agree with you! I was just there last weekend to change my engine oil, they did a good job on that. But they said my front break pads were awfully bad, I had less than 2mm left and I needed to have them replaced immediately! And they said it would cost $160 including labor, part and turn the rotors and he said that was a great deal. I refused to do it and yesterday I brought the car to my friend, who is a mechanic and took both front wheels off, both break pads were in good condition, they were at least 15 mm, not like 2mm Andy's auto shop said to me, and my rotors were perfectly fine. I bought the break pads from Autozone for $19.99 and my friend only charged me $20 for the easy job, so all together I paid $40, but Andy's auto shop was asking to charge me for $160! Do not let them fix your car beside oil change, it is a rip off !

5

Appreciate good customer service and honesty. A mistake was made, but they sent a tech to my home who apologized and fixed the problem.

1

They were unable to align my vehicle properly. After working on it for 2.5 hrs and telling me this the manager then still tried to charge me for the time and effort his employees put into the vehicle. To further add to the issue after I requested my car be released to me an employee took it for a 17 mile "test drive" to make sure their alignment they couldn't perform was acceptable. This was done without my consent. My car is a performance vehicle and the bulk of the employees are between 19-21 the manager said. It doesn't take 17 miles to check an alignment. Stay far away from this establishment.

5

Excellent customer service they have me as a life long client. A+

Andy's Automotive - Alton, IL is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Tire & Auto Services (618) 465-6272 if you have any issues in accessing any area of our website.
3001 Washington Avenue Alton, IL 62002 (618) 465-6272